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Managing email has become a strategic issue not solely for business and government agencies, but also for law firms. Analysts estimate that more than 75% of a business' intellectual property resides in email.
One of the key business challenges for firms today is managing the knowledge retained within email to grow business and remain competitive in a rapidly changing legal environment. A significant part of this challenge requires efficient and effective email management to provide easy, rapid access to the information required to counsel clients.
Effective email management systems must help firms:
Increase Productivity and Profitability - Email knowledge management systems can provide virtually instantaneous access to the right information at the right time. Sharing information among appropriate parties inside and outside a firm increases overall productivity. This also eliminates miscommunication and inefficiencies, translating directly to more billable time for attorneys and more revenue for the firm.
Reduce Labor and Storage Costs - Email management has always been a labor-intensive process, consuming hours of administrative time and taking away scarce resources from strategic projects.
As labor costs increase, firms cannot afford to waste valuable human, physical and financial resources on inefficient email management. Managed services take email administration out of a firm's hands and put it into the hands of trusted experts, keeping labor costs to a minimum and eliminating physical and electronic storage costs.
Solve the Email Challenge - As the volume and complexity of email communications grow daily, a firm needs an effective solution to properly manage emails and their attachments as documents of records. Email management systems, including tools for filtering, archival and retention, can dramatically increase productivity by making important knowledge more accessible and blocking unwanted content from reaching the corporate email server.
Meet Regulations Pertaining to the Legal Services Profession - As a business entity in general, a firm needs to comply with all the records management regulations governing all enterprises. As a legal services organization in particular, a firm must pay special attention to its own record keeping policies, procedures and practices. Email management systems enable a full audit trail to be retained, off premise, for production on demand to compliance officers.
Ensure 100% Uptime - Law firms cannot suffer a second of email downtime. An email outage, whether scheduled or unplanned, can explode into a crisis, especially in this era of international law. Email management systems must include backup email access, guaranteeing 100% access to email and its functions.
FrontBridge Technologies' Total Message Management solutions include services for email security, compliance and continuity to help law firms manage information efficiently and effectively.
FrontBridge Email Security
FrontBridge Email Security applies accurate, multilayer message filtering methods, delivering a unique blend of preventive and protective measures to stop email-borne threats at the network perimeter. The filtering service includes the broadest range of spam blocking techniques, virus scanning capabilities, content and policy enforcement tools and disaster recovery features to help companies prevent the productivity damage caused by spam, viruses and email outages.
FrontBridge Active Message Continuity
FrontBridge Active Message Continuity protects access to an enterprise's most critical and valuable communications tool - email - ensuring continual access to functionality.
The message continuity service enables users to read, compose, receive and reply to messages. It also provides access to a 30-day historical archive of messages.
FrontBridge Message Archiving
FrontBridge Message Archiving helps companies with compliance and legal discovery protection initiatives requiring the retention and retrieval of electronic messaging. The service intercepts electronic communication, archiving and indexing messages for immediate monitoring, search and retrieval.
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