OUTBOUND SERVICES

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When email leaves a corporate network, it opens enterprises to a variety of risks. For example, email-borne viruses sent to business partners and customers are not only harmful, but they can seriously damage a company's reputation. Further, intellectual property and other sensitive information covered by compliance regulations¹ can easily slip through corporate gateways unless the messaging infrastructure can flag and hold suspicious outgoing messages.

Our Outbound Services protects businesses from these risks with a comprehensive set of email filtering and policy management tools designed to enhance email protection for all messages leaving the corporate network. We perform outbound email management using our email services, which include policy enforcement and virus scanning.

Customers establish and maintain policy rules for outbound email as they do for inbound email. The rules they create can flag outbound messages that contain specific keywords and message characteristics, as well as messages with attachments. Outbound Services, combined with FrontBridge Policy Enforcement and FrontBridge Secure Email, support the encryption of messages at the email gateway to protect confidential information leaving the corporate network via email.

Outbound email can also be analyzed for virus contamination. Infected files can be cleaned before being sent to the intended destination. Organizations can even attach disclaimers on outbound email, with a different disclaimer per domain. This protects the reputation of our customers by preventing them from being the source of damaging viruses that in turn infect the systems of their customers, partners, and suppliers.

OUTBOUND SERVICES BENEFITS

• Virus Protection - Prevents companies or employees from being the source of email-borne virus infection to customers, suppliers, partners, and contacts.
• Policy Enforcement - Aids compliance with written corporate policies for the dissemination of sensitive information and data.
• Content Control - Allow companies to monitor and enforce the type of content appropriate for outbound corporate messages.
• Liability Reduction - Corporate liability is reduced as policy filters help guard against the distribution of information that can cause legal liability.
• Regulatory Compliance - Outbound policy enforcement helps companies comply with specific laws and regulations such as HIPAA and The Gramm-Leach-Bliley Act.
• Infrastructure Conservation - Reduces processing load on messaging servers and related infrastructure.

¹Laws and governmental regulations govern communication in various industries, including Financial Services and Healthcare. The Gramm-Leach-Bliley Act, SEC rule 17a, NASD rules 3010 and 3110, and the Health Insurance Portability and Accountability Act (HIPAA) all regulate security, privacy, and non-disclosure for various forms of communication, including email. For example, NASD rule 3110 requires companies in the investment banking and securities businesses monitor all email communications for regulatory compliance.